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Friday, January 20, 2017
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Thursday, January 12, 2017
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Wednesday, December 21, 2016
The chip timing system we use for the BATHALF is fantastically reliable, but like anything in life nothing is 100% guaranteed. At a race of this size there will inevitably be a small number of runners whose timing chips fall off their shoes, or fail to be detected.
We also get instances where runners details are incorrect, wrong age or sex category, club name not listed etc, these are usually due to incorrect data given on the original entry form.
We also get cases where race numbers have been mixed up, partners or friends running in each others numbers by mistake. Or where a replacement race pack has been issued but the entrant runs in the original number which had been cancelled.
Regrettably we also get cases each year of runners swapping race numbers, sometimes with annoying consequences – typically a winning veteran runner denied the acclaim of seeing their result in the provisional results list, because another veteran entrant has passed their number (and chip) to a younger runner. The classic case of a veteran age group woman appearing in the results to have won her age category, only to turn out after investigation that she had handed her number (and chip) to a younger man …. it happened again this year.
We know how disappointing it is not to see your name and time in the provisional results list, or to be incorrectly listed, and we do try wherever possible to investigate and resolve each case, and to amend our published results list.
Question: How do we investigate & rectify results queries ?
Answer : Please complete our BATHALF Results Query Form below
You can also look for your official race photos under your race number (‘bib’ number) on Marathon Photos website
It can take a few days, and please bear with us as we are pretty stretched with the clear up after the race, but in nearly all cases we are able to provide at least an official ‘gun’ time by establishing your finishing time using our finish line videos, data captured by our timing company Sport Systems or photos taken by Marathon Photos. We will then amend the published results accordingly.