Frequently Asked Questions


We've put together answers to some of the questions we get asked most often. We hope you find this helpful.
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  • Entering the Event

    For details on how to entry the Bath Half Marathon please visit our How to Enter page

  • Race Pack Mailings

    Your race number (including timing chip) will be posted to the address you gave us when you registered your entry. Race numbers are posted in batches, depending on the date you entered.

    You will be unable to change your address after 12 January. If you have moved since then and your race pack has been sent to your old address, please use this on-line form to order a replacement race pack

    If your race number has not arrived by 12 March please CONTACT US using our on-line form.

    Checking your race number

    Please check the name and the race number printed on the front of your envelope matches the race number inside. If the name is incorrect, or the numbers don’t match, again please please CONTACT US using our on-line form.

    We get a handful of mismatched race packs each year. In these instances we will ask you to return your race pack to us and we’ll post out a substitute, free of charge.

    Please take care handling your race pack, particularly to avoid removing or damaging the timing chip. Please store your race number in a safe place – ideally in the original envelope. 

    Overseas entrants

    We do not post out race numbers to overseas entrants, unless you provided a mailing address in the United Kingdom. Overseas entrants are asked to collect your race pack from the Information Tent in the Runners Village between 10.00am and 4.00pm on Saturday 16 March or between 8.00 and 10.30am on Sunday 17 March.

  • Replacement and Substitute Race Packs

    Replacement race packs

    You can request a replacement race number if any of the following apply:

    • You have moved house without notifying us and your race number has been sent to your old address
    • You would like to move to an earlier start pen
    • You have lost or damaged your original race number

    Please note that replacement race numbers come at a charge of £10, increasing to £15 on 14 March.

    If you contact us before 1 March, we will post your replacement race pack by first class mail.

    After this date, you will be able to collect your race pack from the Information Tent in the Runners Village between 10am-4pm on Saturday 16 March or 8am-10.30am on Sunday 17 March.

    Substitute race packs

    You can request a free substitute race pack if your race number has not arrived by 12 March, providing you correctly entered your postal address when you registered.

    There is no charge for substitute race packs that are mislaid or damaged by Royal Mail.

    You will be able to collect your race pack from the Information Tent in the Runners Village between 10.00am and 4.00pm on Saturday 16 March or between 8.00 and 10.30am on Sunday 17 March.

    When we issue a Replacement or Substitute Race Pack we will cancel your original timing chip and race number. If the original race number does subsequently arrive, it should be posted back to us and not used or passed to another person.

  • Start Waves and Times

    Half marathon entrants will be allocated one of three wave starts, seeded according to the finish time you predicted on your entry form.

    The fastest runners are in the first wave at 10.20am (WHITE START), followed by the second wave at 10.35am (GREEN START), and the runners with the slowest predicted times in the third wave at 10.50am (ORANGE START). Your designated wave start will be indicated by the colour on your race number.

    The front pens in the white start are reserved for elite and best for age athletes, plus runners with verified sub 90 mins finishing times.

    Regardless of which pen you start in, all runners receive a personal ‘chip time’ published in the race results recording your actual running time on the half marathon course, from the exact moment you crossed the start line until you finish the race.

    On race day you can decide to move back to a later start pen behind your allocated pen, for instance if you want to accompany a slower runner.

    However, you are unable to move forward into an earlier start pen. If you wish to be allocated to an earlier start pen please request a replacement half marathon race pack at a cost of £10, rising to £15 on 14 March.

    Request a Replacement Half Marathon race pack

  • Family Fun Run

    Race numbers and T-shirts for Family Fun Run entrants will also be posted in batches according to the date you registered you entry

    If you enter before 4 March and your race pack has not arrived by 8 March, please order a free substitute race pack

    If you enter after 4 March, you will need to collect your race pack between 10.00 and 10.50am (prior to the Family Fun Run) from the Information Tent in the Runners Village on Saturday 16 March.

    It will also be possible to enter the Family Fun Run on the day in the Information Tent.

  • Cancellations, Transfers, Deferrals & Refunds

    Details of our cancellation, transfer, deferral and refund policy are explained in our Cancellation, Transfer, Deferral and Refund page

    The terms and conditions of entry that you agreed to when you registered your entry can be found here: Bath Half Terms and Conditions of Entry

  • BATHALF Event App

    The free BATHALF App allows supporters to follow your progress in live time around the course as you pass our intermediate chip timing points at 5km, 10km, 15km and 20km. The TDL Event app can be downloaded from the Apple Store or Google Play

    Just search for “TDL EVENTS”

  • Contact Us

    For general queries please complete our CONTACT US enquiry form, making sure to include your name, the email address you used to register and a contact phone number

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